Client: Ministry of Labour and Social Protection of Population
Date: 09/2018 – 12/2018
Location: Baku, Azerbaijan

The main objective of the project was the establishment of Single Window Service Center in the field of Labor and Social Protection of population. Within the framework of the project ARPA Consulting implemented following works:
  • Benchmark analyses and research on international best practice
  • Market research and analyses
  • Development of set of processes and functions for service center
  • Review of existing legislation and pro-vision of recommendations for chang-es
Add space and change to legislation and
  • Of ICT systems investiga-tions and implementation of selected ICT system
  • Detailed design of service center build-ings