• Client Ministry of Labour and Social Protection Population
  • Date 09/2018 - 12/2018
  • Location Baku, Azerbaijan

The main objective of the project was the establishment of Single Window Service Center in the field of Labor and Social Protection of population. Within the framework of the project ARPA Consulting implemented following works:

  • Benchmark analyses and research on international best practice
  • Market research and analyses
  • Development of set of processes and functions for service center
  • Review of existing legislationand provision of recommendations for changes
  • Development of ICT systems investigations and implementation of selected ICT system
  • Detailed design of service center buildings